Privacy Policy
Privacy Notice
FotolivroMania is committed to ensuring the privacy and protection of the personal data of everyone who interacts with us. Through this Privacy Notice, we explain how we collect, use, and store the information you provide when placing orders and engaging in other activities within our digital environment.
What Personal Data We Collect and How We Use It
To provide our services and carry out our activities, it is essential to collect certain information about you.
What Data We Collect
Personal data provided directly by you: During your interaction with us, you may actively provide your personal data under the following circumstances:
To facilitate the purchase of our products through our platform, ensuring delivery to the requested address, processing payment, and issuing invoices, you need to register (creating a login and password) and provide information such as your name, email, CPF, phone number, date of birth, full address, recipient’s name, and phone number;
To send newsletters and communications about products and promotions, if you wish to receive them, we will collect your name and email. To stop receiving our communications, simply notify us via contato@fotolivromania.com.br;
To respond to inquiries, complaints, suggestions, or requests regarding our store, products, or orders submitted via the Contact Us section, we will collect your name, email, and phone number as provided in the form on the Contact Us page.
Personal data collected automatically: The platform also automatically collects certain information, such as device characteristics, browser type, IP address (with date and time), IP origin, click information, pages visited, subsequent pages visited, and search terms entered on or referring to the site, among others.
For this purpose, we use standard technologies such as cookies, pixel tags, beacons, and local shared objects to improve user navigation on the site according to individual habits and preferences.
You may disable the automatic collection of information through browser settings (cookies and caches) or directly on our website specifically for cookies. However, please note that some site features that rely on these data may not function properly if these technologies are disabled.
Children and Adolescents
Our content is not directed to children or adolescents. Therefore, we do not perform age verification or deliberately collect their personal data.
Data Sharing
To operate our services, FotolivroMania may, in some situations, share your personal data. Examples include:
With partners and suppliers for service development and delivery, provided they meet FotolivroMania’s security standards, such as email marketing platforms for sending newsletters if you have opted in; or with postal services and courier companies that deliver purchased products;
With authorities, government entities, judiciary, or other third parties to protect FotolivroMania’s interests in any conflict, including legal actions and administrative proceedings;
By court order or at the request of administrative authorities with legal authority to request such data.
Data Security and Storage
FotolivroMania implements technical measures to keep personal data secure and protected from unauthorized access, accidental or unlawful destruction, loss, alteration, disclosure, or any other inappropriate or illegal processing, in accordance with applicable data protection and information security regulations.
Despite our best efforts to preserve your privacy and protect personal data, no data transmission is completely secure and may be susceptible to technical failures, viruses, or similar actions. In such rare cases, FotolivroMania will take all necessary steps to remedy the situation while ensuring full transparency with you.
Personal data of users who make purchases on our platform may be stored to allow faster checkout in future purchases using only login credentials without the need to register again.
All personal data processed by FotolivroMania will be deleted once they are no longer needed for the purposes they were collected for, or upon your request, except where retention is necessary to comply with legal obligations, exercise our rights in legal or administrative proceedings, or in other cases provided by law.
Your Rights
You have the following rights regarding your personal data:
Know what personal data is processed by FotolivroMania;
Know with whom your data is shared;
Correct, update, and/or complete your data;
Request anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
Withdraw your consent when your personal data is processed based on consent.
You may also exercise any other rights granted by law.
All requests will be:
Provided free of charge;
Subject to identity verification to ensure that FotolivroMania directs the response exclusively to the data owner.
In specific cases, your request may not be fulfilled. In such cases, we will explain the reasons for the denial.
Contact and Questions
For any questions, suggestions, or requests, please contact us at: contato@fotolivromania.com.br
Applicable Law and Updates
This document is based on Federal Law No. 13,709/2018 – General Data Protection Law (LGPD).
FotolivroMania reserves the right, at its sole discretion, to modify, alter, add, or remove parts of this document at any time.
This Privacy Notice was last updated and published on our website on August 21, 2023.